We are proud to open the doors of Hotel Arena again. We are more than ever ready to do what we love most: receiving guests and offering them a unique stay. To ensure a safe environment for our guests and our team, we have expanded our guest experience to include all necessary "new normal" measures.
Like everyone else, we keep a close eye on the developments surrounding COVID-19. Our policy and procedures are therefore continuously adapted based on the latest advice from the WHO and Dutch government and health authorities. Our highest priority is to keep everyone safe.
We are frequently cleaning and sanitizing our high traffic public spaces, including our front desk, elevators, entrance doors, handrails, public bathrooms, restaurant, dining surfaces and seating areas.
We have multiple hand sanitizer stations at our entrance and key spots around the hotel.
Payments by card are preferred.
We try to have as little of close contact with our guests as possible to keep everyone safe. We kindly ask you to do the same and adhere to the social distancing measures.
We encourage you to take the beautiful historic stairs in the hotel when walking to your room. If needed, we ask you to only use our elevators with people you are rooming with.
If you have a cough, fever or symptoms of COVID-19, please stay at home. If you are staying with us and experiencing symptoms, please stay in your room and call the front desk. We will send a doctor to you as soon as possible.
If you’re planning to visit us soon, please check the current travel advice and regulations from our local government. If you have any concerns about your travel plans, please do not hesitate to contact us.