To ensure a general safe environment for our guests and our team, we have expanded our guest experience to include all necessary "new normal" measures.
Like everyone else, we keep a close eye on the developments surrounding COVID-19. Our policy and procedures are therefore continuously adapted based on the latest advice from the WHO and Dutch government and health authorities. Our highest priority is to keep everyone safe.
We are frequently cleaning and sanitizing our high traffic public spaces, including our front desk, elevators, entrance doors, handrails, public bathrooms, restaurant, dining surfaces and seating areas.
We have multiple hand sanitizer stations at our entrance and key spots around the hotel.
Payments by card are preferred.
We try to have as little of close contact with our guests as possible to keep everyone safe. We kindly ask you to do the same and adhere to the social distancing measures.
We encourage you to take the beautiful historic stairs in the hotel when walking to your room. If needed, we ask you to only use our elevators with people you are rooming with.
If you have a cough, fever or symptoms of COVID-19, please stay at home. If you are staying with us and experiencing symptoms, please stay in your room and call the front desk. We will send a doctor to you as soon as possible.
If you’re planning to visit us soon, please check the current travel advice and regulations from our local government. If you have any concerns about your travel plans, please do not hesitate to contact us.
Get acces with the CoronaCheck-app – From September 25, 2021
In order to enter the Bar-Restaurant and events at Hotel Arena (inside), each visitor 13 years and older must bring a valid corona admission ticket and proof of identity for verification.
The corona admission ticket is given if you have tested negative for the corona virus through Testen voor Toegang or have a vaccination certificate 24 hours before your visit. At Pfizer, Moderna and AstraZeneca the vaccination certificate is valid 2 weeks after the last vaccination, at Janssen it is valid after 4 weeks.
You show the corona admission ticket via the QR code in the CoronaCheck app when entering Hotel Arena. You can download the CoronaCheck app for free in the appstore.
Please note that the yellow vaccination booklet or a vaccination certificate other than a QR code via the CoronaCheck is not a valid corona admission ticket. Don't have a smartphone? Then bring a printed corona admission ticket with you.